Entire IT service life-cycle

Thomas in front of the Bayrische Landesbank in Munich

With our skills, we cover the entire IT service life-cycle, from strategy to implementation and operation. In our technology portfolio we maintain a balanced combination of cutting-edging technology and proven standards to ensure your investment security.

Architecture

With the increasing complexity and longevity of software systems, flexible software architecture is becoming more and more important. Our software engineers develop sustainable and flexible solutions together with architects, and attention to detail is therefore essential. If focusing on details, however, causes us to lose the bigger picture, we cannot look towards new developments. We support the engineers through our architecture and open-minded outlook, and it is thanks to this teamwork that we are able to increase our knowledge and pass on our experience.

Consulting

Our consulting competence is based on comprehensive experience in technologies and industries: as notable market actor we supply various industries with mature, highly functional, customer-friendly and secure solutions and products. We accompany the realization of these solutions with professional consulting from strategy to implementation. In addition, we offer cross-sector, content driven consulting independent of a project or product implementation. We introduce our conceptual consulting expertise early in the value chain, so that the entire industry can develop sustainably and successfully – to the benefit of every market actor.

IT Operations Management

Our IT Operations Management is an integral part of our software development. We operate individual applications as well as complete operating infrastructures according to the highest security standards (amongst others PCI-DSS certified) in our data centers. Our all-inclusive package includes consultancy, planning, implementation, 24/7 operation with application support help desk and on call emergency service.

Project Management

Our project managers are an integral part of our project teams and serve as the link between us and our clients. Through our expertise in agile project management, we ensure that the project or product benefits (earned value) envisioned by the client can be achieved within the time, budget, and resources agreed upon. The project managers are responsible for the overall planning, maintenance, and risk management, and also ensure optimum collaboration between employees, branches, and stakeholders.

Quality and testing

The financial impact of risks represented by quality mishaps justifies focus on the management of acceptance expectations and early, regular tracking of acceptance progress. Detecting mismatched expectations from either party early on, better allows for steering towards mutually agreed upon success. Our Quality and Testing Office supports the management of delivery expectations and the monitoring of acceptance progress during a project's acceptance phases. It also advises on company-wide quality-related best practices based on experience gained from project retrospectives.

Requirements Engineering

For developing a successful software solution it is crucial that the requirements are clearly defined and that all involved parties build up a common understanding. This enforces an intensive communication between all the stakeholders and the development team. Requirements need to be consolidated and conflicts resolved. Our team applies classical requirements engineering tasks like requirements elicitation, documentation and management, as well as leading the customer through the development phase using agile techniques like User Story Mapping and Backlog Management. User experience is important to us, so we closely work together with our UX and Frontend experts.

Technology portfolio

We offer a broad and comprehensive technology portfolio that we can apply for our products and customer projects. This is necessary, so that we have the technology with the best fit for the various challenges we encounter in our projects readily available. We actively manage our technology portfolio and aim to be always up-to-date and at the forefront. However, we also value sustainable and long-lasting technologies that are accepted by the industry worldwide and are based on open standards. In addition, we actively manage the decommissioning of old and outdated technology.

User Experience

All applications, no matter whether they are only intended for the customers of a company or for internal users, should be easy to understand, intuitive in use, and above all provide a positive experience. Our interaction design specialists ensure this with user centered design, interactive prototypes, user-friendliness tests, visual models (mockups), usability testing and the development of pattern libraries (Style Guide-driven Development).