Senior Presales Consultant (Division Payment & Identity)

Dubai, United Arab Emirates

We are a team of experts who work together to design and develop software that matters. Netcetera strongly believes in and supports continuous professional development. We care about our well-being. At Netcetera, we share our expertise, foster exchange, and appreciate different approaches. Respect, reliability, commitment, and professionalism define us.
Our teams work with agile development methodologies and use the latest technology. Netcetera specialists are part of an extensive network within the IT industry.

We are looking for an experienced professional with a proactive and communicative personality for the reinforcement of our international Presales Consulting Team. As Senior Presales Consultant you will work in a diverse, multidisciplinary, and open-minded team which supports Sales and Product Management and helps win new customers for the Netcetera Secure Payment - and Identity products. You feel comfortable working in an environment characterized by growth and competition and constantly changing challenges motivate you for top performance.

Your Role

  • You advise prospective customers on our product portfolio, validate their requirements and determine the optimal product solution
  • You support the Sales team with product expertise and relevant technical know-how to convince customers of our state-of-the-art products
  • You provide product presentations and support the Sales team with RFI’s / RFP’s by answering product and technical questions with the aid of the relevant internal stakeholders
  • You involve product managers / solution architects whenever bespoke software solutions are required beyond the standard product offerings and contribute to the delivery of solution concepts
  • You support the Sales team in preparing the offers, ensure the scope is clear for all involved parties and prepare the handover to the onboarding teams once the offer is signed  
  • You maintain feedback loops to Product Management on market and customer trends as well as required product marketing materials
  • You participate in events (trade fairs, industry / scheme conferences, etc.) if required

Your profile

  • You have a proven track record in a Presales or Sales Consulting / Sales Engineering / Solution Architecture role
  • You have in-depth knowledge of the payment industry (credit card networks, online payments processing, 3-D Secure, Tokenization or similar) and significant technical experience preferably within Payment or Banking
  • You have excellent verbal and written communications skills in Arabic and English (both are a must, additional languages are welcome)
  • You have a strong customer focus and the skill required to identify prospective clients needs and translate these into matching solution proposals
  • You have a strong, assertive personality supporting customer requirements and at the same time ensuring conformity with the strategy of the division
  • You are a proactive, highly motivated team player working in a structured way as integral part of the Presales team as well as closely with the local team in Dubai
  • You have strong presentation skills and the ability to articulate complex concepts to cross-functional audiences
  • You have the ability to work efficiently across internal and external organizations
  • You are willing to travel occasionally.
  • You have a BA/BS degree in IT / Computer Science or Business / Commerce or similar equivalent

About Netcetera

Netcetera is a pioneering Swiss software company with forward-thinking digital solutions across the banking, payment, mobility, healthcare, and publishing industries. Netcetera creates growth opportunities for businesses by pushing the boundaries of digital possibilities. With its expertise and over 25-year track record, the company develops future-proof and scalable software that creates value for its clients and consumers. Netcetera is an expert at delivering seamless user journeys within highly secure and privacy-driven environments.

Founded in 1996, Netcetera is a business of about 800 experts at its headquarters in Zurich, Switzerland, and its locations in Europe, Asia, and the Middle East.

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