Careers

Customer Support Engineer (Java)

Skopje, North Macedonia

We’re looking for an experienced Customer Support Engineer (Java) with software and system engineering skills!

By working with the latest technologies and following the SAFe development methodologies, you will be responsible for the reliability of our software and get to work in a dynamic environment driven by our customers’ requirements.

Be a part of Netcetera, the market leader in 3DS in the DACH region, committed to enhancing the security of online credit card payments and ensuring reliable processing of payments for consumers. We are operating a high availability, service-oriented architecture with 50+ applications over multiple datacenters.

Join us and be part of a client-oriented culture and a fast-growing community with ambitious plans.

Your role

Working on numerous Java/Spring applications running on many hosts on multiple environments
Working with customers on new requirements and change requests
Incident response to diagnose and address customer concerns.
Continuous Improvement of the architecture, build, deployment and monitoring process
Migration of all services into cloud-enabled services
Providing knowledge transfer to the 1st level support team for operational topics

Your profile

3+ years of experience in the development and deployment of applications (Java, Spring, Linux)
Solid analytical and troubleshooting skills
System engineering skills (Linux, networking, security) and experience with relational databases and SQL
Fluent in English (written and spoken)
Bachelor or Master degree in Computer science or software engineering or relevant field

Apply now

Your benefits

Flexibility

Adjust your time to work efficiently, be it working hours, part-time options, home office or unpaid leave.

Extra Vacation Days

Your well-being is important. With us, you have the possibility to activate an additional paid vacation week per year on top of your regular vacation plan.

Yearly Education Fund

We strongly believe in continuous development and would love to see you enrich your knowledge. Every Netceterian has a dedicated yearly fund to invest in their professional and personal development through conferences, courses, lectures, or long-term education.

Meals & Snacks

Enjoy a lunch allowance each working day, free fruit and drinks at the office.

Parental leave

We welcome your newest family member and support you as new parents with additional free weeks with the full salary.

Private Health & Family Insurace

The company policy covers a private health insurance plan for you and your family.

Download all benefits

About Netcetera

Netcetera is a pioneering Swiss software company with forward-thinking digital solutions across the banking, payment, mobility, healthcare, and publishing industries. Netcetera creates growth opportunities for businesses by pushing the boundaries of digital possibilities. With its expertise and over 25-year track record, the company develops future-proof and scalable software that creates value for its clients and consumers. Netcetera is an expert at delivering seamless user journeys within highly secure and privacy-driven environments.

Founded in 1996, Netcetera is a business of about 800 experts at its headquarters in Zurich, Switzerland, and its locations in Europe, Asia, and the Middle East.

More information on netcetera.com and LinkedIn.