We are a team of experts who work together to design and develop software that matters. Netcetera strongly believes in and supports continuous professional development. We care about our well-being. At Netcetera, we share our expertise, foster exchange, and appreciate different approaches. Respect, reliability, commitment, and professionalism define us.
Our teams work with agile development methodologies and use the latest technology. Netcetera specialists are part of an extensive network within the IT industry.
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The position is open for Skopje, Bitola & Ohrid
Your Role
- Participation in the development of the overall system, responsible for the configuration and development within the modules and applications of the ServiceNow platform
- Implementation of technical solutions in collaboration with the stakeholders, using state-of-the-art solutions
- Implementations always include the possible side effects to connected systems, interfaces and dependencies within the system or to other systems
- Ensuring and maintaining the functionality of the overall architecture
- Creation of technical and implementation concepts and carrying out developer tests as well as integration tests as part of the implementation of solutions/changes
- Implementation and, if necessary, control of support (including Hypercare) after go-live
- Ensuring content documentation and system documentation
- Responsible for the support and implementation of individual projects within the IT service management tools
- Responsible for the implementation of sub-projects related to IT service management tools
- Ensuring the operation of the supported applications in accordance with the defined requirements
- Ensuring system functionality (including interfaces) in the quality environment for non-regression tests
- Analyzing complex errors/faults including debugging and fixing errors as well as advising application specialists on analyzing and fixing errors