ServiceNow Developer

We are a team of experts who work together to design and develop software that matters. Netcetera strongly believes in and supports continuous professional development. We care about our well-being. At Netcetera, we share our expertise, foster exchange, and appreciate different approaches. Respect, reliability, commitment, and professionalism define us. Our teams work with agile development methodologies and use the latest technology. Netcetera specialists are part of an extensive network within the IT industry.

The ServiceNow Developer will play a key role in improving the client’s ServiceNow platform, and as a result, the client’s service management practice. You will be the technical lead for ServiceNow code and architecture. To build solutions and processes you will collaborate with key business units and process managers. Support the maintenance and continual service improvement is one of your major tasks.

Apply and become part of a client-oriented community.

Looking for a new challenge? Take the next big step in your career!
The position is open for Skopje, Bitola & Ohrid.

Your role

A ServiceNow developer works primarily within a project team with the following responsibilities:

  • Design, prototype, implement, test, and deploy business rules, technical solutions, such as client scripts, UI pages/UI actions/UI policies, scheduled job, import sets and transform maps, ACLs and notifications.
  • Apply business concepts into a technical solution
  • Develop existing and custom applications (JavaScript) within ServiceNow including integrations with other applications (REST and SOAP, LDAP, JDBC, SSH)
  • Create and design Service Portal modules and widgets
  • Document, maintain and update technical solutions and implementations
  • Responsible for reviewing requirements to ensure that they are provided in sufficient detail to be accurately estimated
  • Work with product owners to fully understand business functionality, pain points, and areas of improvements
  • Commit to the continuous improvement and learning of development and ServiceNow best practices, tools, and technology
  • Proactively keep ServiceNow skills current
  • Mentor and share technical knowledge with the ServiceNow administrator team

Your profile

  • Proficient in JavaScript – development, debugging, testing
  • Experience in a similar service platform is advantage (Jira service Management, BMC, Ivanti, SolarWinds, etc)
  • Display aptitude in learning new modules based on training materials
  • Experience in building integrations using a variety of methods and strong proficiency in RESTful API integration techniques
  • Web portal development skills, such as HTML, CSS, AngularJS, Bootstrap
  • Passionate for automation of key processes, focusing on consistent and measurable results
  • Experience with ServiceNow is an advantage
  • Understanding of IT Service Management is an advantage

About Netcetera

We do the planning and scheduling of the entire Swiss and international rail systems, publishing of digital content for media and digitalisation of healthcare processes, including the use of augmented reality in medicine - all with our software.

With 25 years of experience in the FinTech industry, our solutions range from bank processing, credit card payment clearing to internet and mobile banking. Proud of the fact that majority of Swiss banking institutions offer our mobile banking services to their customers.

20 years a leader in secure digital payments - we offer innovative digital payment solutions with a strong focus on convenience, security and mobile use. 37+ mil cards are protected by our 3DS at 300+ bank institutions.

As a leading Swiss software company, we support our customers worldwide with trend-setting products and custom software. We cover the entire IT service lifecycle, from strategy to implementation and operation. A balanced combination of cutting-edge technology and proven standards ensures investment security, from large-scale projects to innovative start-ups.

Our more than 800 employees have one common goal: to help our customers reach their digital business targets. Our headquarters is in Zurich, Switzerland, with additional locations in Europe, Asia and the Middle East.