Careers

Service Desk Engineer

Zürich, Switzerland

G+D Netcetera specialists are part of an extensive network within the IT industry. Our teams work with agile development methodologies and use the latest technology.

G+D Netcetera strongly believes in and supports continuous professional development. Mutual respect, reliability, personal commitment and a high degree of professionalism define our G+D Netcetera community. In international teams, we passionately develop customized solutions and products for the challenges of the future.

Join us and be part of a client-oriented culture and a fast-growing community with ambitious plans.

Your tasks

Handling request and incidents sent to ServiceDesk via ticketing system, phone or direct approach from other employees
Constantly updating Service Desk documentation and proposing improvements, automation and optimizations
Basic system administration tasks, e.g. client OS setup, manage users and groups, resolve network and workplace issues
Managing hardware inventory (order, receive, document and distribute the hardware)
Workplace preparation for the employees
Supporting company events

Your profile

Degree in computer science or equivalent
Fluent in English (written and spoken); knowledge of German is an advantage
Experience with infrastructure based on Windows 11, Microsoft Office 365 and other applications
Basic knowledge from MacOS Administration
Basic networking concepts
It is a plus if you have knowledge of ITIL4 Foundation, Azure Administrator Foundation or ServiceNow Administrator Foundation
Additional experience with Configuration Manager (SCCM), Managing Azure AD, Intune, SharePoint, Teams, Exchange Online, Jamf or other MDM platforms is an advantage

Apply now

Your benefits

Flexibility

Adjust your time to work efficiently, be it working hours, part-time options, home office or unpaid leave.

Extra Vacation Days

Your well-being is important. With us, you have the possibility to activate an additional paid vacation week per year on top of your regular vacation plan.

Yearly Education Fund

We strongly believe in continuous development and would love to see you enrich your knowledge. Every Netceterian has a dedicated yearly fund to invest in their professional and personal development through conferences, courses, lectures, or long-term education.

Parental leave

We welcome your newest family member and support you as new parents with additional free weeks with the full salary.

Pension Fund Support

We offer an attractive pension fund solution in terms of contributions and benefits.

Latest Tech & Netcetera Swag

iPhone or Android? We got you covered! Your company phone comes with a subscription for professional and personal usage. Also, enjoy the company swag throughout the year.

Download all benefits

About G+D Netcetera

G+D Netcetera is a pioneering Swiss software company with forward-thinking digital solutions across the banking, payment, mobility, healthcare, and publishing industries. By pushing the boundaries of digital possibilities, G+D Netcetera creates growth opportunities for businesses. With its expertise and over 25-year track record, the company develops future-proof and scalable software that creates value for its clients and consumers. G+D Netcetera is an expert at delivering seamless user journeys within highly secure and privacy-driven environments.

Founded in 1996, G+D Netcetera is a business of about 850 experts at its headquarters in Zurich, Switzerland, and its locations across Europe. Since 2020, the company has been the digital powerhouse within the security tech group Giesecke+Devrient (G+D) as a Trusted Software division. G+D is a global company headquartered in Munich, Germany, shaping trust in the digital age with integrated security technology.

More information on netcetera.com and LinkedIn.