Nowadays, Mobile Banking apps are the most important channel for banks to connect to their customers. Even though accounts’ checks and funds transfers are today’s standard actions, consumers require more features that allow them to be in control of payments and card management.
This webinar presents the best practice example and the UX design of functions to meet new requirements of consumers that want to be in control. Issuers learn how to embrace all functionality around Apple / Google Pay, whitelisting merchants as PSD2 exemption, self-care card management and combining proper authentication with a good user experience.