The EU’s Instant Payments Regulation (IPR) has set ambitious deadlines, requiring banks and PSPs to receive instant payments by January and send them by October 2025.
Behind the scenes, current payment systems are creating headaches for many financial institutions - customer service teams are fielding calls about pending payments, settlements take days instead of seconds, employees spend valuable time manually resolving rejected transactions and managing multiple payment platforms... and operational costs are increasing.
At the same time, consumers and businesses want faster, more reliable ways to move their money. They wonder why they can stream HD video instantly but have to wait days for a payment to clear.
So how can financial institutions successfully transform their payment infrastructure while meeting tight regulatory deadlines, reducing operational costs and creating better customer experiences? Read on to find out...