Google Pay is a digital wallet platform that allows users to carry out transactions in two key ways:
- Contactless payments: Users can simply tap their smartphone to make NFC-based transactions at stores large and small, including major DACH retailers like Edeka and REWE. Authentication is confirmed using biometrics or PIN.
- Online checkout: The platform enables one-click payments on merchant websites, helping to improve the user experience and boost conversion rates.
When a customer adds a card to Google Pay, the actual card details aren’t stored on the device. Instead, the system creates a device PAN (token) that represents the card. This tokenization process requires cooperation between the bank, Google Pay and a payment network like Visa or Mastercard.
Here’s how the transaction process works:
- Google Pay sends a token along with a one-time security code to the payment terminal or online merchant.
- The merchant forwards this information to the payment processor, which replaces the token with the actual card details before sending the transaction to the bank for authorisation.
- The bank then verifies the transaction and sends approval back through the same chain.
To implement Google Pay smoothly, banks typically partner with a Payment Service Provider (PSP) or a payment specialist like G+D Netcetera to handle the technical aspects of tokenization and authentication.