AmEx Middle East

AMEX (Middle East) B.S.C. (c) - Emirates - Since 1977, American Express Middle East has worked to make a difference in the customers lives in ways that matter most to them. American Express Middle East  is a payments services company that provides its customers with access to products, insights and experiences that enrich lives and build business across the Middle East and North Africa.

Today, the Company employs a diverse workforce of more than 500 employees, covering consumer, corporate and merchant services in the region.

It is a joint venture company, owned by Mawarid Investment Limited and American Express

The challenge

American Express Bahrain wanted to modernize payments by going from 3DS 1.0 protocol version to the next level payment protocol, 3DS 2.2. The previously used version of 3DS 1.0 led to cumbersome security procedures for mobile customers and lower conversion rates as a result.

The solution

Netcetera implemented 3DS 2.2, supported by their Access Control Server (ACS). The new protocol ofers several factors (transaction limits, whitelisting) to bypass unnecessary steps and encourage simplified online purchases. Our ACS also enabled Strong Customer Authentication (SCA) or two-party authentication, ensuring protection against fraud when making online purchases. 

Features and Benefits

That enable enjoying benefits as flexibility and efficiency with highest security standards and always up-to-date with new regulations and industry standards.

State-of-the-art Access Control Server (ACS) supporting 3DS 1.0 and 2.0 protocol

Authentication methods that allow a positive payment experience for any consumer

API for flexible integration

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