Accessibility and inclusion

Improving financial inclusion is about more than providing better access to bank accounts. It’s about ensuring that everyone can fully use the services offered by their bank in a way that suits their needs. Our AI banking assistants are transforming financial services by making them accessible to a diverse audience. Key features include:

• Breaking language barriers
• Adapting to usability needs

These assistants ensure that everyone can fully utilize banking services in a way that suits their individual needs, fostering a more inclusive financial environment. Our commitment to responsible AI means prioritizing inclusivity and accessibility in all our technological advancements.

Our dedication to accessibility starts with our continuous improvement of the 3DS challenge screens for secure digital payment transactions . By adhering to the latest UX/UI design guidelines from the EMV 3DS 2.3.1 protocol, we ensure our screens on web and mobile devices are secure and accessible. Our enhancements include:

• Optimal Color Combinations: Improving visibility for colorblind users.
• Improved Content Structure: Making navigation intuitive.
• Enhanced Typography: Ensuring readability for all users.
• Semantic HTML and Autofill: Facilitating seamless user interactions on touchscreen devices.

By prioritizing these elements, we create a user experience that is comfortable, trustworthy, and inclusive, meeting WCAG standards .

We’ve developed a groundbreaking app for preventing pressure points in individuals needing a wheelchair in collaboration with Swiss Paraplegic Research. This app offers preventative and treatment measures, helping users monitor and manage skin conditions effectively. Additionally, it provides secure, encrypted connections to facilitate direct communication with healthcare professionals. This award-winning app showcases our expertise in creating tailored solutions for specific user needs, significantly enhancing the daily lives of paraplegics.

By integrating accessibility into every stage of the design and development processes, we comply with standards and create superior user experiences. Engaging real users helps identify and address accessibility barriers, ensuring that software meets the diverse needs of all users.

Inclusive design methods, considering a wide range of user abilities and iterative testing, enhance usability and accessibility. Our agile approach allows us to refine our solutions continuously, making them more intuitive and easier to use.