The incorporation of chatbots has transformed conversational banking, serving as a crucial catalyst in the financial industry's advancement. This transformation is driven by the quest for an improved customer experience, increased operational efficiency, substantial digitalization efforts, and a commitment to enhancing financial literacy.
An AI banking assistant empowers you with personalized, conversational, and efficient mobile and web banking services at your fingertips.
An AI banking assistant that can:
All while in conversation with your customer!
The API is provided with instructions, banking data, and transaction history for on-topic conversations. There is also a middleware layer that anonymizes personal data and an AI layer that validates the answers for compliance.
Actions such as blocking a credit card or making a payment transaction, need to be confirmed by FIDO-based authentication for secure identity verification.
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