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Traditional banking services are undergoing a remarkable transformation in the rapidly evolving digital landscape. As with digitalization, very little will remain untouched, and though it is unlikely to change what banking does, they will dramatically transform how it does it.

In an era marked by rapid technological advancements and shifting societal norms, the banking sector faces new challenges in adapting to the expectations of younger generations. 

Financial institutions are beginning to use Artificial Intelligence (AI) to improve various aspects of their business.

With the hype around AI reaching new heights, the potential to transform digital banking is bigger than ever. 

The digital banking landscape is constantly evolving. While some trends such as cryptocurrencies and metaverse have lost momentum, 2023 has paved the way for new trends. 

More and more people are using Buy Now, Pay Later in e-commerce. In this article, you will learn how banks can use BNPL to strengthen customer loyalty and how it can be implemented.

Despite the convenience of card-on-file transactions for recurring payments, many consumers have security concerns, experience checkout friction, or lose track of where their credentials are stored. This presents an opportunity for card issuers to provide easy-to-use tools for consumers to view and manage their digital payment credentials – and, in the process, gain the much-coveted top-of-wallet position.

How can online merchants and payment service providers design the e-commerce customer journey so it delivers both improved security and a better checkout experience? Network tokenization has emerged as the clear answer.

Businesses are constantly looking for ways to streamline their customers’ online checkout experiences – and so minimize the number of carts they abandon. To help address that challenge, the world’s most popular payment card networks have joined forces to create Click to Pay, making express checkout a universal, intuitive, and secure experience.

To counter disruption from innovative challengers and meet the new demands of customers, traditional banks need to view digital wallets as much more than just places to process payments. By creating compelling “super wallets, they can be present across many more aspects of their customers’ lives.

With Click to Pay, customers can complete a transaction with just the click of a button. It's a seamless, user-friendly way to accept payments while protecting sensitive card information.

The area of digital payment is in constant flux, which is why it is important to keep an eye on current trends. Our experts discuss the latest developments and topics in the news.

Our own Kurt Schmid, Managing Director Digital Banking comments on upcoming payment trends, including sustainability, super wallets and AI alongside Maude Prévert-Augustin from G+D.